The Resume Store
250 Rosery Rd NW – Largo, Florida 3377 • 727.219.0177 • Fax: 727.351.4182

Terms & Conditions

PROMISE OF SATISFACTION:

At The Resume Store, we take pride in delivering resumes and cover letters that meet current industry standards and hiring practices. Our Promise of Satisfaction applies to all resumes and cover letters we create, provided that the content aligns with professional norms and expectations within the HR and recruitment industry.

Clients who request edits or content that deviates from these accepted standards—such as formatting, language, or claims that may misrepresent qualifications—acknowledge that doing so forfeits our Promise of Satisfaction. We reserve the right to decline requests we believe may harm your employment prospects.

Once your resume and/or cover letter is completed and approved, we retain copies of related correspondence confirming satisfaction. While we strive for accuracy and quality, it is the client’s responsibility to review the final documents for errors or changes before use.

Please note that the Promise of Satisfaction does not apply to employment counseling or coaching services. These services—including career advice, job search support, or job postings—are designed to assist you but do not come with guaranteed outcomes. We do not make promises regarding employment results, interviews, or job offers.

Finally, while we Promise Total Satisfaction with resume and cover letter writing, all requests for revisions made more than 180 days after project completion may incur a fee, at our discretion. Revisions requested within 180 days of approval are provided at no additional cost.

NO REFUND POLICY: Due to the nature of the services and products provided by “The Resume Store,”  all sales are final and non-refundable. This strict No Refund Policy applies regardless of payment method and includes, but is not limited to, resumes, cover letters, and all consulting services.

Refunds are not issued based on subjective dissatisfaction, buyer’s remorse, or other arbitrary claims. However, in limited and exceptional circumstances, a refund may be granted solely at the discretion of “The Resume Store’s” owner. The owner’s decision is final and does not constitute a change to this policy or establish a precedent for future requests.

Clients/Customers who choose to pay via Zelle acknowledge that by submitting payment, they accept and agree to these Terms & Conditions in full, even if they did not formally check the agreement box presented through the website interface.

RIGHT OF USE: “The Resume Store” retains ownership rights concerning all generic content on all resumes and cover letters created, written, and produced for clients/customers. Information about clients/customers (i.e., employment history, educational background, awards and accomplishments, and all other declarations written, supplied, stated, heard, and acquired in the processes thereof) shall be held in the strictest of privacy [see PRIVACY POLICY] and shall remain the property of our clients/customers.

FREE REVISIONS: The Resume Store offers unlimited complimentary revisions to all customers. To qualify for a free revision, the customer’s knowledge, skills, and abilities must align with the requirements of the job title for which the resume is to be revised.

PRIVACY POLICY:  At The Resume Store, we are committed to protecting your personal and sensitive information. Any details you share with us—such as contact information, work history, education, awards, and other relevant data—are used solely for the purpose of creating and delivering customized job search documents and career services.

We respect your privacy. None of the information you provide will be shared with or disclosed to any third party—individual, company, or organization—without your written consent, unless required by law (e.g., through a valid court order).

Our team, including employees, contractors, and associates, is held to strict confidentiality standards to ensure your trust is never compromised.

PAYMENT: Payment in full and in advance is required via Visa, MasterCard, Amex, and Discover